Feel free to round up to 3, but be sure you give proper thanks to Dr. Marcial Losada, a psychologist and consultant who spent a decade working with with high & low performance teams which resulted in what’s called the Losada line.
Losada’s mathematical modeling reveals that 3:1 is the ratio of positive to negative interactions necessary to make a successful corporate business team.
This means that it takes about 3 positive comments, experiences or interactions to fend off the languishing effects of one that is negative. Fall below that number and teams morale and culture suffers significantly but rise above it and research shows a ratio of 6:1 is where teams perform their very best.
Be warned though- this does not mean that superficial or careless attempts at positive accolades qualify, and neither does it mean that accountability should take a back seat to poor performance, replaced by flowery positive statements or interactions just for the sake of…
For those reading this who disagree, consider the number of times you are genuinely positive towards members of your team vs. negative and I’d bet you’re your ratio is not only reversed, but there is a high likelihood you see more wrong than you do right.
If that’s the case and you are the leader, how do you answer for all the wrong that occurs on your watch?